Return and refund policy
Effective date: 2026-07-12
We accept return requests for eligible items within 30 days of delivery. Items must be unworn, unused, and returned in original condition.
Customized, player-specific, final-sale, and worn items are not eligible for return unless they arrive damaged or incorrect.
To start a return, contact hrncakkjzz@outlook.com with your order number and item details. Approved refunds are issued to the original payment method after inspection.